We don't just say your personal data matters to us — we prove it through action. This page sets out everything you need to know.
All your data at 8vk is stored using 256-bit AES encryption. Data held on our servers cannot be read by anyone — not even our own staff.
Every transaction and login on our website or app is encrypted using SSL/TLS protocols, preventing any third party from intercepting your data.
8vk never sells your personal information to advertisers or third parties. Your data is used solely to improve our services.
KYC verification is mandatory to ensure financial security. All submitted documents are stored securely and accessible only to authorised staff.
You can request to view, correct, or delete your stored data at any time. We will respond within 30 days.
If you no longer wish to receive promotional emails or notifications, you can opt out at any time — easily managed from your account settings.
Thank you for choosing 8vk. When you use our platform, some information naturally comes our way. This page explains clearly what data we collect, how it is used, and how it is kept secure — no convoluted legal language, just straight talk.
8vk collects three types of information to deliver its services:
A) What You Provide
B) Automatically Collected
C) From Third Parties
| Data Type | Collection Time | Mandatory? |
|---|---|---|
| Mobile Number | Registration | Yes |
| Full Name | Registration | Yes |
| Date of Birth | Registration | Yes |
| NID / Passport | KYC Verification | Yes, on withdrawal |
| Bank / MFS Details | At the time of payment | Yes |
| Email Address | Registration | No (Optional) |
Collected data is used strictly for the following purposes — and nothing else:
8vk never uses your data for advertising, profiling, or any other commercial purpose.
8vk employs multiple layers of data protection:
All communication between your device and our servers is encrypted via TLS 1.3. The lock icon in your browser confirms the connection is secure.
All sensitive data stored on our servers is protected with AES-256 encryption — bank-grade security.
Enable OTP or app-based two-factor authentication at login — this keeps your account secure even if your password is compromised.
Independent cybersecurity experts conduct annual audits of 8vk's systems to identify and address vulnerabilities.
Only authorized personnel can access specific data, and a log of every access is maintained.
8vk uses cookies on its website. Cookies are small text files stored in your browser:
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential Cookies | Login sessions, security, page functionality | Until session ends |
| Functional Cookies | Remembering language preferences and theme settings | 1 Year |
| Analytics Cookies | Identifying the most frequently visited pages | 6 months |
| Marketing Cookies | Showing relevant offers | 30 Days |
You can disable cookies through your browser settings, though doing so may affect certain features of the platform.
As an 8vk member, you have the following rights over your personal data:
You can request to see what data we hold on you at any time. Simply send a request to support@8vk.im.
To update incorrect or outdated information, go to Account Settings or contact Support.
After closing your account, you may request that your data be deleted. Some data may need to be retained to meet legal obligations.
Download a copy of your data in a machine-readable format (CSV/JSON).
You may object to marketing communications or specific uses of your data processing.
You may request a temporary pause on data processing while an investigation is ongoing.
8vk strictly prohibits collecting information from minors (under 18). If we discover that a minor's data has been collected inadvertently, it will be deleted immediately and the associated account will be closed.
If a parent or guardian believes their child's data has been collected by us, please contact support@8vk.im immediately.
Data is not retained beyond what is necessary:
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | For as long as your account remains active | Service Delivery |
| Transaction History | 7 Years | Legal & Financial Obligations |
| KYC Documents | 5 Years (even after account closure) | Regulatory Requirements |
| Cookies Data | Up to 1 year | Platform Improvement |
| Support Chat Logs | 2 years | Ensuring Quality Service |
For any privacy-related questions, requests, or complaints, please get in touch with us:
This Privacy Policy may be updated at any time. For significant changes, you will be notified by email or in-app notification. You can always check the "Last Updated" date at the top of this page.
Privacy & Account-Related Questions